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Outsourcing Service

Maintaining a team of in-house support staff is expensive. Firstly there is the cost of support staff, the on-going cost of keeping their knowledge up-to-date as well as the cost of maintaining a 24x7 support infrastructure. Furthermore, many organizations find it hard to attract and retain staff with expertise across multiple modules and versions.

ONE Outsourcing Service provides cost-effective protection for your investment in Oracle. We offer exceptional value by providing a large dedicated support team of highly skilled and experienced Oracle experts allowing you to reduce the costs and risks associated with supporting your Oracle environment.

Our Outsourcing Service provides clients with:
  • System Administration
This covers administration of the server and its operating system. This service covers all aspects of the O/S that are directly related to the full availability of Oracle Database and Oracle E-Business Suite.
    • Performance Monitoring and Tuning
    • Printer/Print Queue Management
    • Environment Management
    • Runaway Process Monitoring
    • File System Maintenance
    • Installation/Upgrade
  • Database Administration
This covers all the services connected with the Oracle database and all related components.
    • Backup and Recovery
    • Performance Tuning
    • Database Cloning
    • Instance Management
    • Security Setup
    • Proactive Monitoring
    • Schema Maintenance
    • Installation/Upgrade
  • Application Administration
This covers all the services connected with Oracle E-Business Suite.
    • TAR Management
    • Application System Administration
    • Application Cloning
    • Patch/Patch Sets Application
    • Application Component Management
    • Purge Management
    • Installation/Upgrade

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